Orientation on the Philippine Quality Award (PQA) Program and Sharing of Best Practices for Healthcare Industry – June 28, 2012
June 28, 2012, I attended the Orientation on the Philippine Quality Award (PQA) Program and Sharing of Best Practices for Healthcare Industry, from 1-6 pm, at the Traders Hotel, Manila.
With me were staff from Manila Doctors Hospital (Dindi Hogar-Manlapat, Manny Villegas, Nenita Velasco, Farrah Rocamora, John Austria and Jilliane Jacela) and Ciudad Medical Zamboanga (Edwin To and Dr. Filipina Rojo).
I have been helping and guiding Manila Doctors Hospital (starting 2007), Ciudad Medical Zamboanga (starting 2009), and the Department of Surgery of Ospital ng Maynila Medical Center (starting 2008) in using the Baldrige Health Care Criteria for Performance Excellence, the equivalence of PQA.
After today’s attendance, I resolve to renew efforts to assist these three institutions in a journey towards performance excellence.